Job Description

Name : Pupil Services Officer

Reports to : School Business Manager/Headteacher

Salary : FTE: £24,426 to £27,996 (Actual £20,987 to £24,055)

Hours : 37 hours per week term time only

The Role

· To monitor and report on whole school attendance data, analysing data to identify key areas of concern to work closely with pupils, staff & carers to reduce levels of absence and act appropriately when persistent absence becomes a safeguarding issue.

· To manage the schools admissions process

· To undertake reception and telephone duties, answering enquiries from staff, pupils, parents and the general public.

Key responsibilities

· Manage all new admissions into the school including mid year transfers and nursery admissions including producing prospectuses for new starters.

· Ensure daily attendance registers are accurate and complete, and follow up with staff members about any incomplete data

· Follow up on any unexplained absences with parents/carers, escalating issues as appropriate in line with school procedures Initiate and oversee the administration of absence procedures, for example letters home, attendance clinics and engagement with local authorities/other external agencies and partners

· Identify pupils that need additional support to improve their attendance and work with school leaders to identify appropriate interventions to improve attendance for particular groups or individual pupils . Track attendance of vulnerable groups and share with school leaders.

· Manage the process of issuing penalty notices to parents

· Produce and interpret attendance reports for school leaders, identifying key statistics, reasons for absence and any patterns of concern

· Manage the school census

· Manage FSM process

· Administering Cool Milk

· Build and refresh knowledge of the school's MIS and other relevant systems

· Maintain accurate records of communications with parents/carers and relevant interventions

· Administering first aid and asthma pumps to children.

Academy Ethos and Culture

· Support the Headteacher in fostering a strong sense of Academy community and ethos among both staff and students

· Promote consistent implementation of Academy policies including the behaviour policy and system of rewards and consequences model, caring and respectful relationships with staff, pupils, parents and visitors

· Act as a positive role model, caring and respectful relationships with staff, pupils, parents and visitors

· Act as a positive role model to staff and students

Other

· To ensure, in relation to all the above responsibilities, that systems for monitoring and reporting are in operation

· To work in collaboration with Catalyst Academies Trust and counterparts in partner schools

· To carry out other reasonable tasks from time to time as directed by the Headteacher

Information about the School

Our pupils are aged 3 – 11, ranging from Nursery to Year 6, and mainly live in the area surrounding the school.

At Dilkes we want our children to be happy, confident and to share a passion for learning. We help them to achieve highly and make outstanding progress.

We value every child and ensure that we foster the individuality of their interests and experiences. Our bespoke curriculum is carefully planned to enable us to teach all the National Curriculum subjects in a creative and inspiring way. We engage children in a range of activities that enable them to develop their knowledge and skills, and equip them for life beyond school.

We are very proud of the achievements of our pupils, and this pride is echoed by the pupils themselves. We strive to continue to build on the outstanding provision that Dilkes Academy offers.

"We strive to ensure high achievement and a happy educational experience for every child."