Job Description
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IT Technician
Starting Salary £24,609 per annum
Located Harlow
Full Time
Permanent
About the Role
The successful candidate will be expected to carry out a wide range of first line IT support tasks and customer service activities related to the IT Helpdesk. You will provide first line IT support for staff across the college which will include working with the Helpdesk system. The duties will include the use of IT applications, systems and dealing with enquiries on the telephone, via email and face to face.
What we are looking for
This is a hands-on role supporting the staff and students within our Harlow and Stansted Airport Campuses. This will be a varied role with a focus on first line support in a small but supportive team, requirements;
- Experience of Customer Service in an IT environment
- Knowledge of Trouble shooting IT issues
- Experience Building Laptops and installing software
- Using a Helpdesk system to monitor and record call
- Maths and English at Level 2 or above
What we can offer
The successful candidate can expect investment in their personal and professional development as well as an excellent benefits package including 30 days annual leave plus bank holidays. LGPS Pension scheme.
To apply
Please click on the link below or copy and paste the URL in to your browser of choice:
https://tinyurl.com/4h6y9zce
PLEASE DO NOT APPLY DIRECTLY THROUGH ESSEX SCHOOL JOBS AS YOUR APPLICATION MAY NOT BE PROGRESSED.
Still unsure if this is the right role for you?
If you would like to pop in or have an informal discussion to find out more, please contact Mohannad Maswady or Ben Nicholl for an informal discussion by emailing ithelpdesk@harlow-college.ac.uk
Closing date for applications 21st July 2024 23:59
This college is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. This post is subject to an enhanced DBS check.
As an equal opportunity employer, we welcome applications from all sections of the community.